Customer Service: Daybed Shipping Info

The following information applies to the DAYBED SHIPPING ONLY:
    If you are NOT ordering a daybed, please click here for shipping information of our other products.

Please call us with any questions! 
1-800-905-6252

	In-home Delivery Service for Daybeds
Estimated Delivery Time for DAYBEDS	From 3 - 8 weeks depending on your location.  Click for time estimate to your area. If you cannot wait, please do not order a daybed from us.
How much does it cost?	It's FREE! to most areas of the US. See below for exclusions.*  Please note: Shipping is only free if you keep the items you order.  If you decide to return the item/items, the cost we incurred to ship an item to you is not refundable.  Please see return policy.
Will the driver bring my items inside my home?	Yes, the delivery personnel will bring your items inside your home.
Will the driver assemble my items?	Yes, the delivery personnel will fully assemble your items.
Will I need to be able to lift a heavy box?	No, two men will deliver your items, so you will not need to assist in any way.   Just have the space cleared where you want the item set up.
Will the delivery company contact me prior to delivery?	Yes, you will be called at least a day before delivery to schedule an appointment for delivery. PLEASE BE AWARE THAT YOU WILL HAVE TO MAKE ARRANGEMENTS TO ACCEPT THE DELIVERY.  YOU MAY HAVE TO TAKE TIME OFF WORK, OR ARRANGE FOR SOMEONE ELSE TO ACCEPT THE DELIVERY. If the delivery service calls and you are unable to accept delivery, please understand that your order will be put in line for delivery on the next trip to your area.  If you know that it is difficult or impossible for you to take time off work or make arrangements for delivery, please do not order from us.
Does someone need to be home to accept delivery?	Yes, an adult must be home to accept the delivery.
Do I need to inspect my items before the driver leaves?	YES! You must inspect your items before the driver leaves.  This will be easy, because your items will be assembled!  You must note any damage on the driver's freight bill.  If you sign the driver's freight bill, this means you are accepting the items in good condition.  We will be unable to assist you with any damage claim if you do not note damage on the driver's bill.
Will I be able to track my packages?	Not online. The in-home companies are not as technologically advanced as most common carriers, and you won't be able to track your items online.  However, we will provide you with the name of the carrier and their phone number.
When will I be charged for my purchase?	We charge your credit card on the day we process your order.  From that time it usually leaves our warehouse within 4 days.  Please keep in mind that it may take 8-10 weeks for delivery of your daybed.  You may receive your credit card statement before you receive your daybed.  This is beyond our control. If you are uncomfortable with this, do not order a daybed from us.
If my item is out of stock what will happen?	We will contact you to let you know.  We will NOT charge your credit card until your item is in stock and ready to be processed.
*We're sorry we cannot offer free in-home delivery to the following areas of the US:  Alaska, the Florida Keys, Hawaii, Idaho, Michigan's UP (area code 906), Minnesota (area code 218), Montana, New York- upstate, north of Hwy 90 North Dakota, Wisconsin (area code 715), and Wyoming. If you live on an island, in an extremely remote location, etc., additional shipping charges will apply.  We reserve the right to cancel any order in which the shipping costs will exceed what we consider normal shipping costs.