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Returned items must be
shipped to us in their original condition and packaging within 30 days
of original receipt. Shipping is only free if you keep the item/items
you order. If you decide to return the item for any reason, THE COST OF
SHIPPING THE ITEM TO YOU IS NOT REFUNDABLE AND WILL BE DEDUCTED FROM THE
AMOUNT OF YOUR REFUND. IN ADDITION, ALL RETURNS MUST BE SENT PREPAID
FREIGHT AND THE COST OF THE RETURN SHIPPING IS THE RESPONSIBILITY OF THE
CUSTOMER. We reserve the right to assess a 30% restocking fee plus any
shipping charges associated with your order. **Our restocking fee varies by item. If you return
the following items, we will deduct a 30% restocking fee: bed frames,
converter bed rails, bed rails, bed frame center supports, bed frames
with risers, headboards, daybeds, and daybed link springs. If you
return the following items, we will deduct a 20% restocking fee:
footboard bracket kits, small bed frame parts like bed frame adapters,
bed frame feet, etc., unopened linens, create-a-kings, sheets, pillows,
etc. Contact us
by email for a return authorization:
mailto:info@esleepshop.com?subject=Return Authorization or call us at
1-800-905-6252 for a return authorization number. Print out this return label. Fill in the required information. Fold along the dotted line and tape the label to the
outside of the box. Take the item to your nearest FedEx, UPS, or USPS
drop off location. For an additional fee, we can request a
pick-up at your home, if you prefer. ----------------------------------------------------------------------------------------------------------------------------Your Name & Address: ____________________________ ____________________________ ____________________________ Return Authorization #____________
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